Privacy & Terms
Here is the updated Privacy & Terms section with the contact email changed to [email protected]:
Privacy Policy
Unmatched Journeys (“we”, “our”, or “us”) values your trust and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.
Information We Collect
- Personal Information: Name, email, phone number, travel preferences, payment details.
- Usage Data: Device type, browser, IP address, and on-site behavior collected via cookies and analytics tools.
How We Use Your Information
- To personalize your travel experience.
- To process bookings and payments.
- To communicate updates, offers, and service improvements.
- To comply with legal obligations.
Data Retention
We retain your information only as long as necessary for legitimate business or legal purposes.
Cookies & Tracking
We use cookies to optimize user experience, deliver personalized content, and analyze traffic. You can manage cookie settings in your browser.
Your Rights
GDPR (For EU/EEA Users)
Under the General Data Protection Regulation:
- You have the right to access, correct, or delete your personal data.
- You may request a copy of the data we hold.
- You can withdraw consent at any time.
- Contact us at [email protected] to exercise these rights.
CCPA (For California Residents)
Under the California Consumer Privacy Act:
- You have the right to know what personal information we collect, use, and share.
- You can request deletion of your personal data.
- You may opt out of the sale of personal data (we do not sell data).
- Contact us at [email protected] or call +971 (number) to submit requests.
We will never discriminate against you for exercising your rights.
Terms & Conditions
Use of Services
By using our website or booking services, you agree to:
- Provide accurate information.
- Use the platform lawfully and respectfully.
- Accept that all experiences are subject to availability and change.
Bookings & Payments
- All reservations are confirmed upon payment.
- Prices and availability are subject to change without notice.
- Cancellation and refund terms will be clearly outlined during the booking process.
Limitation of Liability
Unmatched Journeys is not liable for losses resulting from third-party providers or unforeseen circumstances beyond our control.
Security
We use SSL encryption, secured servers, and internal access controls to safeguard your data.
Contact Us
For any inquiries regarding your privacy or our terms, reach out to: